Operations Manager – Stores

Michaels
Published
September 10, 2020
Location
Rochester, MN
Job Type
 

Description

We're here for the makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!

Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.

Major Activities

  • Assist Store Manager in planning and supporting the scheduling and execution of store workload.
  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
  • Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
  • Achieve your KPIs; manage your team to achieve their role KPIs
  • Manage the visual merchandising standards in store and execution of feature space and seasonal layouts
  • Manage and execute the inventory management processes in store
  • Manage and execute merchandise operations and Omni channel processes
  • Manage and execute shrink and safety programs.
  • Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others
  • Serve as Manager on Duty (MOD)
  • Acknowledge customers, help locate product and provide solutions
  • Cross trained in Custom Framing selling and production
  • Assist with Omni channel processes
  • Other duties as assigned

Minimum Education

  • must be at least 18 years of age

Preferred Type of experience the job requires

  • Retail management leadership experience

We are an Equal Opportunity Employer. Check out our EEO policy https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf [eeoc.gov

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